{"id":7305,"date":"2026-03-29T11:48:46","date_gmt":"2026-03-29T03:48:46","guid":{"rendered":"http:\/\/2011.webk.svipwebs.com\/?page_id=7305"},"modified":"2026-03-29T15:53:20","modified_gmt":"2026-03-29T07:53:20","slug":"faqs","status":"publish","type":"page","link":"https:\/\/2011.webk.svipwebs.com\/index.php\/faqs\/","title":{"rendered":"FAQS"},"content":{"rendered":"\t\t
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FAQ\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tWelcome to Vape Shark Australia, on this page you are able to find out all the solutions for most common question that
we got asked. If\u00a0 you still have concerns do not hesitate to contact us.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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SHIPPING AND DELIVERY\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Why my order is delay? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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If your order is experiencing delays, it\u2019s likely due to the inclusion of batteries in your items, which are subject to Australia Post\u2019s strict shipping policies. While we dispatched your parcel via express service, the presence of batteries means it has been transferred to road transport instead of air, in compliance with Australia Post\u2019s regulations for safety.<\/p>

At the sorting facilities, such parcels are automatically switched to road transport rather than air transport, despite being initially sent via express. This change significantly extends the delivery time, often making it slower than our standard shipping option.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is there any estimate timeframe for delivery? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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If your order is experiencing delays, it\u2019s likely due to the inclusion of batteries in your items, which are subject to Australia Post\u2019s strict shipping policies. While we dispatched your parcel via express service, the presence of batteries means it has been transferred to road transport instead of air, in compliance with Australia Post\u2019s regulations for safety.<\/p>

At the sorting facilities, such parcels are automatically switched to road transport rather than air transport, despite being initially sent via express. This change significantly extends the delivery time, often making it slower than our standard shipping option.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What happened if I don't receive my shipment? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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If your order is experiencing delays, it\u2019s likely due to the inclusion of batteries in your items, which are subject to Australia Post\u2019s strict shipping policies. While we dispatched your parcel via express service, the presence of batteries means it has been transferred to road transport instead of air, in compliance with Australia Post\u2019s regulations for safety.<\/p>

At the sorting facilities, such parcels are automatically switched to road transport rather than air transport, despite being initially sent via express. This change significantly extends the delivery time, often making it slower than our standard shipping option.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Payment Solution\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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How to make a payment? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWe accept credit and Bank Transfer payments. Here at Vape Shark Australia, we ensure that our customers shop and pay through a secure network. \n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Why my payment did not go through? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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If the transaction fails to go through, do not panic. Funds have not been taken out of your account. In this situation do not attempt to re-initiate the transaction. We will reach you via email informing you on the steps in which will be taken to resolve the issue and the potential reason on the voided transaction. These reasons can vary from:<\/p>

Do Not Honour: This means your bank and or credit card issuer has denied authorisation of the transaction. Evidently preventing the withdrawal of funds from your account. As they suspect acts of card misuse. Meaning they do not believe that you are the one initiating the transaction.<\/p>

Insufficient Funds: This indicates that you do not possess the sufficient funds within your account to proceed with the transaction.<\/p>

High Risk Transaction: If a transaction is deemed \u2018High-Risk\u2019 by your bank or credit card issuer. This is a precautionary measure set to combat with large expenditurs and first-time purchases on new websites.<\/p>

Fraud Suspicion: Your bank or credit\/debit card issuer has detected unusual expenditures, purchasing behavior and repetitive purchases. This activates their risk control countermeasure of the bank, preventing digital card theft.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQ Welcome to Vape Shark Australia, on this page you are able to find out all the solutions for most common question that we got asked. If\u00a0 you still have concerns do not hesitate to contact us. SHIPPING AND DELIVERY Why my order is delay? If your order is experiencing delays, it\u2019s likely due to […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7305","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/2011.webk.svipwebs.com\/index.php\/wp-json\/wp\/v2\/pages\/7305","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/2011.webk.svipwebs.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/2011.webk.svipwebs.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/2011.webk.svipwebs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/2011.webk.svipwebs.com\/index.php\/wp-json\/wp\/v2\/comments?post=7305"}],"version-history":[{"count":19,"href":"https:\/\/2011.webk.svipwebs.com\/index.php\/wp-json\/wp\/v2\/pages\/7305\/revisions"}],"predecessor-version":[{"id":7603,"href":"https:\/\/2011.webk.svipwebs.com\/index.php\/wp-json\/wp\/v2\/pages\/7305\/revisions\/7603"}],"wp:attachment":[{"href":"https:\/\/2011.webk.svipwebs.com\/index.php\/wp-json\/wp\/v2\/media?parent=7305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}